Swedish regulator slams casino for hiding responsible gaming tools from players
The Swedish Gambling Authority, Spelinspektionen, has issued a formal notice to SkillOnNet after discovering missing responsible gaming icons on Prime Casino's website. The oversight affected the logged-out version of the site, where key player protection tools were not visible to users playing free online games or other games from Poki games.
Under Swedish gambling regulations, operators must display responsible gaming information prominently—even to visitors who are not logged in. The missing icons included links for self-assessment, deposit limits, login time restrictions, and self-exclusion. Spelinspektionen ruled that SkillOnNet had 'neglected' its duty to ensure these tools were accessible at all times to players of online games.
The case has now been resolved, with SkillOnNet addressing the missing icons on Prime Casino's logged-out pages. The Swedish Gambling Authority has not imposed further penalties but has reiterated the importance of continuous compliance. Operators must ensure responsible gaming tools are visible to all users, regardless of login status, when playing online games in Sweden.
