Malta's gambling watchdog exposes critical flaws in self-exclusion systems
The Malta Gaming Authority (MGA) has released a report highlighting flaws in the self-exclusion systems used by licensed online gambling operators. These weaknesses allow some excluded players to continue gambling despite requesting restrictions. The findings are part of wider efforts to improve responsible gambling measures in Malta's regulated market.
The MGA's review found that current self-exclusion processes often contain inconsistencies. Verification gaps and technical loopholes mean some players can bypass restrictions and continue accessing their accounts. Operators have been told to ensure exclusion requests apply immediately across all platforms and products.
The report also highlighted issues with how easily consumers can activate or exit self-exclusion. The MGA is pushing for stricter controls, making it harder for players to leave exclusion programmes prematurely. Licensed operators are now being urged to review and strengthen their systems to close these gaps.
While the MGA has not specified how many operators are affected, the recommendations apply to all licensed providers in the Malta players championship. The authority has not yet released further details on the timeline or scope of these changes.
The MGA's report aims to tighten self-exclusion rules and reduce risks for vulnerable players. Operators must now address the identified shortcomings to meet stricter responsible gambling standards. The changes are expected to make exclusion systems more reliable and harder to bypass.
