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Hollywood York Casino Fined $80K for Security Staff Shortages in 2022

A pandemic hiring crunch left this Pennsylvania casino understaffed—and now regulators are cracking down. Did public safety ever hang in the balance?

The image shows the entrance to a casino with a sign that reads "Casino" at the top of the image....
The image shows the entrance to a casino with a sign that reads "Casino" at the top of the image. There are a few people standing in front of the entrance, and the ceiling is adorned with lights. The floor is visible at the bottom of the picture, and there is a watermark in the bottom right corner.

Hollywood York Casino Fined $80K for Security Staff Shortages in 2022

Hollywood York casino has been fined after failing to meet Pennsylvania's minimum security staffing rules. The venue, owned by Penn Entertainment, fell short of legal requirements for 55 days in 2022. Regulators have now imposed penalties for the breaches.

The Pennsylvania Gaming Control Board (PGCB) uncovered the staffing issues between May and September 2022. During this period, the casino did not employ enough security personnel as required by state gambling laws.

Penn Entertainment's general manager, Ruben Warren, blamed the shortages on hiring challenges caused by the COVID-19 pandemic. Despite the gaps, the company's director of compliance, Alex Hvizda, insisted that public safety was never at risk. As a result of the investigation, the PGCB proposed a $78,000 fine along with $2,500 in administrative costs. The casino was the only Pennsylvania venue penalised for such violations in 2022 or 2023. In a separate move, the PGCB also banned five individuals from all state casinos. These exclusions followed incidents where children were left unattended while their guardians accessed gaming areas.

The casino must now pay the imposed penalties for its security failings. Regulators confirmed no other Pennsylvania gambling venues faced similar sanctions during the same period. The bans on unattended children remain in effect across all state casinos.

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